Thank you for taking the time to provide detailed feedback on your father's stay at Fernhill House Care Home.
It was lovely to have welcomed your father to join us for an agreed short term stay.
Throughout his time with us, I know our specialist and highly knowledgeable Dementia care team were both sensitive and dedicated to ensure he was able to enjoy his time with us to the fullest, however being able to meet people’s needs is crucial to ensure that everyone that lives with us receives the very best person-centred care that they deserve.
We do hope that your father has settled well and is comfortable in his new permanent home.
Thank you again for your feedback, I am grateful to be able to reply.
With very best regards, Angie.