Thank you for your kind words Robert, it is always nice to receive some feedback from our family members. We are really pleased to hear that your relative is very comfortable here and it is our pleasure to take good care of him. We make sure that all the staff we recruit are of the highest standard and we always strive to make improvements where possible with regular meetings and training. As your family member became part of ours when joining us here at Fewcott House, we like to keep you updated with their wellbeing as much as possible. With very best wishes, Fewcott House Nursing Home.