Thank you for your review, we do appreciate the reviews particularly in these very difficult times. We have an understanding of how difficult it must be not being able to visit and we are aware some of our relatives haven't ever seen their loved one's room or inside our home, hence our Facebook page to keep everyone updated as much as we can for reassurance. These times as you can imagine have created more demands on our time and more challenges we face every day so your lovely review really does help staff morale. Again, thank you for taking the time to give this review.