We are very grateful for this review and would like to say thank you for taking the time to post this for us to see! We are so pleased to hear your loved one has settled into their new home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.