Thank you for your acknowledgement of the hard work and care that the staff at Moorland House have provided; as you say through the COVID period. I am pleased that you feel you have been informed, and we have plans to continue with updating the relatives via emails and Zoom meetings. Whilst it has been difficult, at times, the residents at the home, especially your mum, have remained positive, and we have managed to keep spirits up in the home with ensuring that we continue with activities and celebrations, albeit in the home.