We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your father and that you and your family were fully supported too. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.
I will personally ensure that all the team are aware of your comments and feedback.
Kindest Regards.