It is lovely to read that you feel you are treated with dignity by our caring team members.  The carer you praised still works for the Barchester group but decided to move to a sister home, it is always sad when a carer leaves that you have grown a bond with.  I am confident the new carers will build up a strong relationship with you too.  As you reside in one of our Assisted Living bungalows in our grounds our General Manager will come and chat to you to see how we can best meet your needs and ensure you are happy and feel supported.