Thank you so much for this amazing feedback, which I will of course pass on to my team. You and your brother, as well as mum’s friends, have been very supportive, ever since mum came to live here. We were already really happy when mum decided that she wanted to live at our home, early into her stay with us – as all of us were not convinced that this would be the case, due to mum’s independent nature. It was a credit to your support and that of our team here, that we were able to make mum this comfortable. She continues to do well and has formed friendships with residents and staff. The last few months have been testing for all of us, and we will continue to give our best every day, so that we can work towards our common goal, which is to create and maintain a home that is a safe, welcoming and loving place. You have been part of what made it possible for your mum to have this quality of life, and for this, we would like to thank you and your brother (and mum’s friends).