Thank you for taking the time to submit this review. I am somewhat surprised at the comments as I know that the effort and time spent by our team with your father during his stay is not reflective of what has been noted here. If you have the opportunity, do read the many other independent reviews of our Home, as they paint a very different picture of both long and short term stays with us. We often find that families hear distorted views from their loved ones where it is their wish to remain at home, perhaps understandably, as moving to a care home is mostly from necessity, not a personal choice. We wish your father the very best and hope that when life at the home returns to normal, post-pandemic, he might consider staying with us again so he may experience what so many other people have at Bourne Wood Manor. Warm regards, Paul.