Many thanks for your amazing feedback and for taking the time to write it. It is a pleasure having your father living with us as part of the Graysford Hall family. Our team are so dedicated to providing outstanding care and ensuring the wellbeing of all of our residents is at the heart of everything that we do. We always share our feedback with the whole staff team and they will be delighted to hear your comments. We also always welcome ideas from friends and family as to how we can improve things, so thank you for your idea, we will certainly look into it.