We are very saddened to see that the reviewer has raised concerns into her time at Clarence Park and can only apologise for the way she is feeling. We feel, as a home, that we treated the reviewer as an individual enabling her to live the life she loved doing crafts and making her living accommodation personalised to her needs. Due to unforeseen exceptional circumstances, we were no longer able to meet the needs of the reviewer. The decision made was a difficult one to make but all notifications and communication lines were followed appropriately. We are very grateful for all the headbands that were made and given in good faith. We have continued to support the reviewer whilst she has been in hospital by safely storing all her personal belongings and property until such a time a new placement can be found. We wish the reviewer the very best and hope she will be very happy in her new home.