Good morning and thank you for your lovely review. We will always appreciate the opportunity of meeting your friend and she will always be remembered by The Hollies. Even though she was going through a hard stage of her life, she never failed to make us laugh or smile and we will forever be grateful for her stay. We understand the importance of physical and emotional support with the client and family/friends so we try our best to maintain our high standard services within this sector. It was important to not only your friend but to the staff at The Hollies as well, to have been by her side throughout her journey here. I hope you are keeping safe and well and please do not hesitate to contact us if you ever need a chat.