Willow Green Care Home has been under new management since April 2020, we experienced some challenges before that and this resulted in a poor CQC inspection and a local authority embargo.  This did not reflect the ethos of St Martins Care and our commitment to deliver the best care to our residents.  A new Senior Management Team were also appointed in April 2020 and they have restored confidence, improved the quality and invested in the workforce, this work very quickly resulted in the embargo being lifted and the CQC warning notice being removed.  We now continue to build on these significant improvements and have introduced a new e-learning system to ensure our staff have the right skills and knowledge, implemented a new Quality Lead role to support the frontline care team and are investing in the Care Home Assistant Practitioner (CHAPS) programme to support our clinical team.  Willow Green currently has a score of 9.9 on Carehome.co.uk and this is a true reflection of the care delivered.