Thank you so much for your feedback! This year has been extremely tough for residents, family, friends and our staff alike, but we are really proud of the 'visiting booths' we have provided at all our homes. Until things are back to normal, we think this is the best (and safest!) way for family and friends to visit their loved ones, and we are so glad that you've been able to visit your Mum this way. I will pass on your kind words to the staff at Manor House who will be so happy to hear this!