Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Tall Oaks Care Home. Please accept our sincere condolences on the passing of your mother. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with the care and compassion she deserved during her time at our home. We have also acknowledged the concerns you have and if you would like to discuss anything in more detail, please reach out to us at the home. If there is anything more we can do, please do not hesitate to contact us.