I am so sorry you felt the need to write a review before visiting our lovely home or speaking with the team, without consent from residents or their power of attorney/next of kin we cannot give personal details via the telephone or any other means. <br>I am glad that you and I have spoken and made video calls with the resident in question before and after this review was written, and are now aware of the developing needs and situation. <br>The team and I look forward to welcoming you into the home once coronavirus restrictions are lifted. <br>Stay well and stay safe.