Thank you, Duncan, for your review, it was of the greatest pleasure to have cared for your mum.<br>This year has been difficult for everyone, and it is with that in mind, that your views are incredibly important.<br>It is always a difficult and soul searching decision when looking for a placement for a loved one, and I am sure that this last year has only increased that pressure. As a home, we suddenly had to become lots of things we had to be the link between client and family even more so than at any other time. We had massive responsibility for the safety of those clients and how to implement changes we had never faced before. <br>It is with heartfelt thanks that we receive your review and will endeavor to keep our standards high. <br>Kindest regards.