Thank you so much for your kind words regarding our Greenacres home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents and I am so pleased to hear that this is what you have found at Greenacres. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.