Thank you for giving us the opportunity to care for your amazing mum. Whenever I met her in the corridor, her smile would beam from ear to ear and we really do miss her. As a well dressed, lover of her chocolates she seemed really quite happy and safe with us. With all the compliments you've paid the staff before, during your mum's stay, the team know you and your family were so happy with the care we gave, but as always, I will pass on your words. We only wish you and many others could have visited more in 2020. Hopefully, for many others, things will get back to normal soon but I am thankful you got to be with her at the end. We really will miss your wonderful mum. Thanks again for your kind words.