Thank you for your review, we value all feedback as this helps us to improve our service where required. We believe you have met with the Head Chef to discuss alternative menu options you might prefer. I am sorry the green vegetables are not to your liking; we have met with the kitchen staff and staff on the unit to discuss this issue. Food kept in a hot trolley can contribute to vegetables becoming soggy and the staff have given assurance they will serve the meals promptly, which we anticipate will help to prevent this happening. Please feel free to liaise with the Head Chef at your convenience should you have any other food matters to discuss. Thank you for your lovely positive comments regarding our staff team who we know work very hard to provide the kindest care to our residents.