Dear Paula,
Thank you for your comments.
Haresbrook is still waiting for our rapid testing kits to be delivered from the Government. As soon as they have arrived we will let you know when face to face visits can commence.
Kind regards and thanks
Helen
Helen Whitehouse
Manager

UPDATE:
Up to 5 visitors per resident are allowed to visit, albeit it not all at once, but you must undertake a Lateral Flow Test prior to seeing your relative or evidence to us that you have had a negative Lateral Flow Test result up to 24 hours previous.
Please telephone us at any time to arrange a visit to see your aunt.
Kind regards
Helen Whitehouse