We are sorry that you feel that your husband did not receive the care you expected during his short stay at The Meadows and we take concerns extremely seriously. We will investigate these issues thoroughly and we shall speak with you privately in due course.<br>It is really unfortunate that you were unable to visit the home to experience our service first-hand like other relatives before the pandemic. We receive frequent praise and plaudits for the care that they support our residents with. Our clinical staff are very experienced and work with GP’s and District Nurses regularly to ensure residents are receiving the best care. <br>We provide a freshly cooked menu from our experienced catering team. We have a 5* food hygiene rating and receive many positive comments. We understand not everyone has the same taste so we cater for individual needs too. <br>Again, we are sorry that you feel this way and will work with you to ensure your concerns are addressed.