Thank you for your review. The staff appreciate your generous feedback in knowing that what they are doing is recognised by families and how much you trust us with your loved ones and it is lovely to hear that mum is happy and settled. It is a pleasure to be a part of this team, especially during these unprecedented times. We apologise for the Wi-Fi situation and we will hopefully get this resolved as quickly as possible so that mum can start to enjoy her life fully in the home. Kind regards