Apologies that there was a misunderstanding. As discussed when we spoke, we believed the staff memories of your mum as we sent, would be far better and more succinct, recalling memories of the time we had with your mum, as opposed to a raw condolence card. <br>We were humbled to be entrusted with the care of your mum and we miss her, but thank you for allowing the trust in us for same. Please do not hesitate to contact should there be any further areas we can help you on. Warm regards from us all.