We regret that you are using this review platform to express your feelings of discontent. It is very unfortunate that your nan contracted Covid-19 and did not tolerate her usual diet and fluid intake. This particular matter was looked at by the local safeguarding team, who - at the outset - considered the claim unsubstantiated and therefore this did not progress to a further section 42 enquiry. Your personal conduct has been questionable throughout which is not supported. As a transparent organisation, we will not attempt to remove your review. We wish you all the very best.