Thank you for your feedback. We appreciate your honest feedback and we take all comments on board. We understand it is an unusual time for our residents, but to reduce the risk of infection and to keep everyone safe we are encouraging 1:1 stimulation/activity. The team has successfully delivered a range of 1-1 sessions under such very challenging circumstances and the isolation of residents was not a decision taken lightly. We anticipated this would cause frustration and boredom but we kept everyone safe due to the elimination of group activities and socialising until the full vaccination program had been completed and risk of an outbreak eliminated. However, our 1-1 sessions have been undertaken with very best intentions to see every resident for some meaningful interaction on a daily basis. We too look forward to group activities returning and the ability to utilise our beautiful gardens, the cinema and Café along with all our friends and fellow residents.