Good Morning,
Thank you so much for your positive review we very much appreciate it, reviews like this really do make the staff feel appreciated for all the hard work they do. It was a pleasure to have cared for your mum and to get to know her throughout her stay with us at Highfield, and we wish her all the best and you know we would welcome her back at any time it would be a pleasure.
We would also welcome you to our home to see our care team once the restrictions are lifted.
Take care and stay safe