Thank you for your feedback, and we appreciate your overall rating of our home. 
We are sorry to hear you haven’t been able to visit your wife more times than you would like during the pandemic. 
We seek to provide all relatives as many opportunities as possible to visit their loved ones whilst adhering to government guidance on visiting. 
Please do speak to the Home Manager to arrange further visits in the future, either in the POD, or in the garden when the weather is appropriate, and we will look to accommodate as best we can if safe to do so.