Thank you for your kind comments regarding colleagues at Greengables Care Home. I am also grateful for your recognition of the Covid-19 protection and prevention interventions in place at the home. You may be aware that Greengables is a former Victorian Rectory and decoration is in keeping with the historic ambiance of the building, however, I will request that our maintenance officer reviews your friend’s room with a view to refreshing the décor as appropriate. With regard to the fee structure, I am sure you will find it to be competitive within the locality for the high standard of nursing care provided. Greengables’ well-being co-ordinator is indeed an asset to the home and continues to offer support and activities to all residents.