The resident's Next of Kin visited him often, showing great affection. She held Power of Attorney and gave instructions that care plans, risk assessments etc. should not be shared with anybody else. The reviewer's solicitors were informed of her instructions. Medical notes are the property of the hospital and GP notes are with the practice. The reviewer passed away in hospital and his Next of Kin wanted to draw a line under his death. She has pointed out that the reviewer is incorrect in stating that his father died of Covid-19 as the death certificate gives another cause. We sympathise with the reviewer on his loss, however, the context and circumstances of the resident's care and the family dynamics were complex.  Whilst he has put his views across, recollections seem to differ. The Next of Kin was fully involved and supportive throughout.