Hi Sarah, thank you for your kinds words. We are here for our service user, and we do not mind to go for the extra miles. I assure you that working care home is my passion, and my team always work hard to keep our service users' safer, happier and comfortable while they stay here. I am proudly told that I have very good and caring team members, who always go the extra mile to comfort our service users. Even our maintenance and domestic staff trying to make service users smile. Just to inform you that we do have all facilities a care home requires. We also get praise from other professional including CQC, GP and nurse regarding infection control and the best clean and smell free home in the area. Thank you again.