Thank you for your feedback – we’re extremely pleased to hear your positive comments, and we are so happy to have you at The Potteries with us. We are pleased to confirm that we have recently appointed a new lifestyle lead, who has already held a residents meeting and completed a survey to gain feedback on how we can improve our activities. It is important for us to involve residents in the planning of activities to ensure we cater for all interests and preferences. The lifestyle lead has created a weekly planner of activities, which she has shared with the residents and displayed around the home, and we are confident that it will appeal to everyone!