Thank you for your review and for your kind words around the care that my team extend to your mother and we do pride ourselves on the happy homely environment that we create. Every year the charging structure is reviewed to ensure that we are able to continue to offer residents the high-quality care they expect and deserve. This year in addition to the usual factors, we have had to contend with the challenges presented by the Covid-19 pandemic. We have had to significantly adapt our working practices and invest in new, specialist equipment to ensure we remain able to provide the support our residents need. For your mother and all our residents, our weekly fees are based on an individual assessment of care needs.