Dear Oonagh, it was our absolute pleasure to support you and your father in your emergency and at a very difficult time let alone in the middle of a Pandemic. I know how important it was for you to know your father was safe and cared for. He was an absolute delight to support. I know the team felt it was so important to ensure he felt comfortable, safe and relaxed and most importantly that his needs were addressed. The team here will always go the extra mile to give residents and families peace of mind. Thank you again on behalf of all the team for your very kind words, I know this will mean a great deal to them.