Good afternoon WS. Thank you so much for taking the time to write and post this glowing review of your experience with our care team and care home with nursing at Chollacott House in Tavistock. I have to say, I agree completely with all that you have said, in particular about our care team at Chollacott House. They really are an amazing group of people, all of them. Nursing homes are, of course, really busy places where the care teams have significant amounts for formal process and administration to complete as a fundamental aspect of providing a bespoke care package to each resident. At Chollacott they manage to do that whilst at the same time, creating a relaxed and homely atmosphere, in your words 'cosy and welcoming' and I feel exactly the same way whenever I visit or, indeed, call the home. Thank you again for this feedback, I know it will be greatly appreciated by the care team! Kindest regards, Nathan.