Thank you for your very kind words; your Mum was a very amazing lady who is missed greatly by staff and residents. You and your family created within Mums room a real home from home that she loved dearly. We are delighted that we not only met and cared for your Mum, but we also met you as a family, and those strong links remain in place. You are friends to us all at The Oaks, and we so look forward to brighter less controlling lives when you can visit us once more.