Thank you so much for this positive review and for your patience during this trying time.  We really do understand how difficult this has been for you and your resident, and we have been amazed at the positive and encouraging support the home has received from families and friends. The residents and staff are so looking forward to welcoming you back into the home, and we are doing all we can to make this a safe and enjoyable experience as soon as safely possible.  <br><br>The previous manager of many years has taken well-earned retirement, and our new manager in post is called Ami. Ami has been on post for six months and comes to us comes with a wealth of experience in home management, especially in Dementia Care Services. Normally when we have a new home manager in post, we would have a meet and greet welcome party, but due to Covid, this has not been possible, pleased be assured that as soon as we can we will.