Dear Susan, thank you for your complimentary review and kind words.  We truly value your feedback.  It has been an absolute pleasure to care for your parents over the last five years and to have the chance to get to know you and your delightful family.  Your feedback is important to us and it is good to know that your mum is happy and settled in the Fontwell community.  She is much loved by our caring and compassionate team.  I will extend your gratitude to them all.  Kindest regards.