Thank you so much for taking the time to leave this really positive review of your experience with our care team and care home at The Lilacs in Exeter. We're all really pleased that you are happy with the care that your mum has received over her 4-years with us at The Lilacs. Thank you in particular for highlighting our fantastic care team and the importance of the work they do. Striking the balance between professional and homely is no easy task - yet the care team at The Lilacs achieve it well. Yes, we are indeed fortunate to have a great management team and the senior team at The Lilacs. And thank you also for recognising as a whole - there are a lot of people working really hard behind the scenes to provide the support and resources that our front line care teams need in order to be able to do their jobs to the very best level. It's not often that those people are recognised, yet feedback such as this is as important to them as to anybody else.