Thank you for taking the time to bring your opinion of the experience of care at The Brunswick to our attention. We take such feedback very seriously and we feel deeply sorry that you feel this way.
Unfortunately, as a residential home we have to be sure that, as needs change, we are still able to deliver the care required by our residents. We are very sorry that a move to a new care environment had to take place, as your mothers stay at The Brunswick had been a long one. She will be missed by all of the team and we hope that she is more settled in her new home.