Thank you for your kind review and for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. It's great to hear she has found a new lease of life and has become the mother you remember smiling, laughing and picking up her poetry once more. If there is anything else we can do for her please do let us know.