Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your positive comments on our great staff. We regret to hear of your concern regarding the cleanliness of beakers and would like to assure you this matter is being dealt with. We welcome your idea of having bigger name badges and will look into this. Again, thank you for your feedback; you are welcome to contact us directly to discuss any concerns you might have.