Thank you for taking the time to leave us valuable feedback. We’re pleased to hear that you find our methods of communication effective because we believe in continually showcasing our values of truth, love and compassion; which has enabled us to come through the pandemic as a TLC family. <br>I would like to reassure you that your suggestion in relation to additional cleaning has been taken onboard and facilitated within the home. The views and feedback of our residents, relatives and friends are of the utmost importance, as it enables us to continually improve our service so that we can provide our communities with exceptional care.