Thank you, Androulla, for taking the time to leave us feedback on your experience with us. We are so sorry to hear about your auntie, but pleased you felt she was treated with the compassion and dignity she deserved during her time at our home. We take all comments seriously and see them as an opportunity to improve the services we provide, so have passed on your feedback to the rest of our team. <br>As you say in your feedback, the team is friendly and caring and very passionate about caring for our residents, so it’s wonderful to hear you re-affirm that in your review. Thank you again, kind regards.