Thank you for taking the time to review Four Seasons Care Home. We are always open to suggestions to improve the service. We acknowledge how difficult this last year has been for all the families of the people who live within the home. Communication is so important and we take on board the suggestion to use alternative methods of communication. The home is currently reviewing the most effective way to do this. Whilst we appreciate the comments about evening visit times we are unable to operate them any later than the current times that are offered. These are Monday to Sunday with appointment times starting at 10 am and running until 7 pm each evening. All visits are planned individually to the needs of the person living in the service. We request if you have any concerns relating to visiting that you contact the Home Manager who will be happy to discuss options with you.