Many thanks for writing a review. Thank you for your very positive comments about Avon Court Care Home and the care that is delivered and how your Mother benefits from the Staff who “have a heart for the Residents” and the provision of meaningful activities. This is so important to us, we do try to provide a “home from home” atmosphere and experience for the people who live with us, so thank you.
We were sorry to read your comment regarding communication. We are very keen to understand more so that we can improve in this area, especially when your Mother’s experience has been and continues to be so positive. Please do let us know the specific issue, and we would be delighted to talk to you and resolve this matter.