Thank you for taking the time to let us know about your mother’s stay, and I am pleased to hear that our staff were able to provide such a welcoming and friendly environment. They will be really delighted to hear this feedback, as it plays such an important role in motivating our team. I am delighted to announce that Marissa Kenny has now commenced as our new Home Manager and will work alongside, and lead the team forward to ensure that the high standards of care and hospitality are maintained.