We are very sorry to hear of your concerns regarding the quality of food provided. We are aware that you had discussions with the Home Manager regarding this situation and plans were put in place to look at sourcing products from alternative suppliers and also reviewing menu offerings for your mother. For residents on modified texture diets, it can sometimes be difficult to give as wide a choice as we would like as some foods are not able to be textured to the correct consistency. Our menus are developed by our in house nutritionist and Hotel Services team to ensure that the meals contain appropriate calories / protein etc. We are sorry that you were not satisfied with the menu offerings but we can assure you that your concerns were listened to and acted upon.