Dear Jill, thank you so much for taking the time to write a review on your experience of Gavin Astor House and for sharing your kind words. It's lovely to hear that you are finding us friendly and caring, and you are happy with the care that we are providing for your parents at Gavin Astor House.  The team are all very passionate about providing the very best of care and support. It is lovely to hear that you find the home looking delightful and you are pleased with the decor, in the refurbished area.  Thank you once again for reviewing us.