Dear Colin, thank you for taking the time to write a review of your experience at Gavin Astor House.  It's lovely to hear that you are finding us very welcoming and you are happy with the care that we are providing for your parents at Gavin Astor House.  The team are all very passionate about providing the very best of care and support. Thank you for your kind comments with regards to the newly refurbished part of the home, we are pleased you find the rooms bright and comfortable. We are also pleased that you would be likely to recommend us. <br>Thank you once again for reviewing us.  Kind Regards,